Do you store my viewing history?

No, Viewmax IPTV does not collect or store your specific viewing history. We may collect aggregated, anonymous data on popular content to improve our service, but this data is not linked to individual user accounts.

Is using a VPN with your IPTV service recommended for privacy?

While our service is secure, using a trusted VPN is always a good practice for enhancing online privacy and security. A VPN can help mask your IP address from your ISP and other third parties, providing an additional layer of protection.

How can I delete my personal data?

You have the right to request the deletion of your personal data. You can do this by contacting our support team via WhatsApp at https://wa.me/212714633888. Please note that we may need to retain certain information for legal or financial compliance purposes.

Privacy Policy

Last revised on September 14, 2025

Welcome to Viewmax IPTV. Your personal data and privacy rights are our top priority. For any inquiries or concerns regarding our policies or how we handle your personal information, please feel free to reach out. contact us via WhatsApp.

1. Data We Collect

Personal information is collected when you voluntarily provide it during registration for our IPTV service, express interest in our offerings, or contact us in any way.

We collect personal information, which consists of the following:

Contact Information: Your email address for account creation and communication.
Payment Data: We collect data necessary to process your payment if you make purchases, such as your payment instrument number (e.g., a credit card number). All payment data is stored by our payment processor and you should review its privacy policies.
Device and Connection Information: We automatically collect your IP address and device information (such as device type, operating system) when you access our service. This is essential for service delivery and security.

2. How We Use Your Data

We use the collected or received data for the following purposes:

To provide and manage your account. We use your information to create your account and keep it functional.
To process transactions. Your data is used to bill you for using our services.
To send administrative information. We may use your email to send you information about your account, service changes, and new policies.
To protect our Services. We use IP and device information for security purposes, such as preventing unauthorized access and mitigating DDoS attacks.

3. Legal Bases for Processing

Your data is processed in accordance with the following legal bases:

Consent: We may process your data if you have given us specific consent to use your personal information for a specific purpose.
Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests, such as for service delivery and fraud prevention.
Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

4. Data Retention

Your personal data will be retained only for the duration needed to fulfill the objectives outlined in this privacy policy, unless extended retention is mandated or allowed by law, such as for tax, accounting, or other legal obligations.

5. Cookies & Tracking Technologies

Cookies and similar tracking technologies may be utilized to access or store data. These mainly include functional cookies essential for the proper functioning of the website and client area. Invasive tracking cookies for advertising purposes are not used.

6. Third-Party Services

We might share your data with third-party vendors, service providers, or agents who execute services for us or represent us, requiring access to this information to perform their functions. Examples include:

Payment Gateways: To process your payments securely.
Analytics Providers: To help us understand and improve our service (e.g., Google Analytics). Data shared is typically aggregated and anonymized.

7. Data Security

We have put in place suitable technical and organizational safeguards to ensure the security of any personal information we handle. Nonetheless, keep in mind that we cannot assure the internet is completely secure.

8. Your Data Protection Rights

Your geographical location may grant you certain rights related to your personal information:

The right to access – You have the right to request copies of your personal data.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to opt-out – You can unsubscribe from our marketing and promotional communications at any time.

If you wish to exercise these rights, please contact us via WhatsApp.

9. Children’s Privacy

Children under 18 are not permitted to use our service. We make no intentional collection of personal information from users under this age.

10. Contact Us

Should you have any inquiries or feedback regarding this policy, please contact us via WhatsApp.